Expert IT Support for Small Teams Who Need Big Help
We’re UpTek Now — a tight-knit crew of IT pros with decades of experience and a simple mission: keep your business running, protected, and supported, without the complexity of a big IT department. We meet you where you’re at and work with you like a partner, not a vendor.
You Don’t Need a Full IT Team. You Need the Right One
At UpTek Now, we’ve built our careers solving tough tech problems — from server outages to slow networks to security nightmares. Now we’re bringing that experience to businesses who need dependable IT support but don’t have the budget (or interest) in building an internal IT department.
We’re small by design, because that’s what allows us to stay close to our clients and provide a level of care that big support companies just can’t match. You’ll always know who you’re talking to. And more importantly, we’ll always know what’s going on with your systems.
We’re not here to sell you stuff you don’t need. We’re here to make sure everything works, day in and day out.
We’re the Right Fit If…
You’re not just looking for IT support — you’re looking for people you can rely on. We might be a great fit if:
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You’re a small or mid-sized business without a dedicated IT department
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You value having reliable experts you can actually talk to
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You prefer a long-term partnership over a transactional service
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You want proactive support that keeps things running (and secure)
How We Work With You
We don’t believe in cookie-cutter solutions. Every business is different — so we listen first, then build IT systems that fit the way you work.
Here’s how we work with our clients:
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We Meet You Where You Are
Whether your tech is a little outdated or you’re starting from scratch, we adapt to your setup, your budget, and your goals. -
We Focus on Relationships, Not Just Resolutions
Fixing problems is just the beginning. We’re here to build trust and provide long-term peace of mind. -
We’re Proactive, Not Reactive
Our goal is to spot and solve issues before they become problems. That’s why our clients don’t just get support — they get stability. -
We Keep It Simple
No tech jargon. No unnecessary upsells. Just clear communication and solutions that make sense.
What Drives Us: Core Values That Power Every Partnership
Values:
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People First
We put relationships before profit. Your success is our success. -
Innovation
We stay ahead of the curve so your business can too — always exploring smarter, faster, and more secure ways to work. -
Reliability
IT should just work. We make sure it does, with support you can count on. -
Collaboration
You’re not just a client — you’re a partner. We work with you, not just for you.
Smarter IT
Creative solutions, tailored to your needs
Human Support
Real help from real people, always
Proactive Security
We protect your systems before problems hit
Stay Ahead with Expert IT Insights
Technology is constantly evolving, and keeping up is essential for business success. At UpTek Now, we provide actionable advice, industry trends, and security best practices to help your business stay secure, efficient, and ahead of the competition.
Is your business ready for a true IT partner, or do you just need a quick fix? In this article, we break down the difference — and help you decide when it's time to move from reactive tech support to a relationship that grows with your business.
Hiring your first IT provider is a big step for any growing business. This guide covers what to look for, key questions to ask, and how to find the right fit — so your tech can keep up with your growth.
At UpTek Now, we rely on Aweeba—the platform we developed—to manage our IT support operations. This article explores how Aweeba streamlines our workflows, enhances transparency, and delivers efficient solutions to our clients.
Small teams often face recurring tech issues that hinder productivity. This article highlights the top five challenges and provides practical solutions to keep your business running smoothly.
What We Do: Tailored IT Services That Keep Your Business Running Smoothly
From everyday tech headaches to long-term strategy, we’ve got you covered. Our services are built around what your business actually needs — no fluff, no jargon, just reliable support.
24/7 IT Support
Remote & On-site Assistance
Proactive Monitoring & Maintenance
Technology Assessments & Audits
IT Infrastructure Planning
Software & Hardware Recommendations
Cloud Migration & Optimization
Data Backup & Disaster Recovery
Office 365
